What must lawyers ensure according to Rule 1.4 about their communication?

Lawyers are obligated under Rule 1.4 to communicate effectively with their clients, which includes keeping them informed about the status of their matters. This rule emphasizes the importance of clear and timely communication throughout the legal representation process. It requires attorneys to explain matters to clients in a way that their clients can understand, address any questions or concerns the clients may have, and provide updates that are pertinent to the client's case.

This communication is crucial for maintaining a strong attorney-client relationship, ensuring that clients are aware of developments, and enabling them to make informed decisions. By fulfilling these communication duties, lawyers uphold their professional responsibilities and enhance client satisfaction.

In contrast, limited information, only contacting clients when there are updates, or focusing solely on formal communication methods do not align with the broader requirements of transparency, clarity, and continual engagement with clients that Rule 1.4 demands.